One of the major inconveniences of electronic products and devices is that for one reason or another, out of nowhere they can stop functioning properly or suffer some type of damage or error. Many times this is a result of time and use, but sometimes it is simply a factory problem or unrelated to the user.
That is why the vast majority of electronic devices offer a one-year warranty so that in case the customer detects certain errors or problems with it, they can return it without any issue. When it comes to expensive products, such as electronics usually are, this warranty is essential and a backup that many consumers turn to when something goes wrong.
Nevertheless, as discovered by 9to5Mac, Apple has decided to change its repair and standard warranty policies for iPhone and Apple Watch. Remember that the company offers a one-year warranty for certain damages or errors, but in no case does it cover aesthetic damages, such as scratches, dents or breakages in the plastic of the charging ports.
What it did cover were fine cracks in the screens of the iPhone and Apple smartwatch, as long as they did not show a clear point of impact that could have caused them. Now, these cracks that could occur without having hit the device will be considered “accidental” by Apple and will be excluded from the company’s one-year warranty.
For this reason, Apple would have contacted stores and authorized service providers of the brand to announce this change in its repair policy, so that those owners of iPhone and Apple Watch devices pay for the service that was free during the first year from the date of purchase.
However, those fine cracks that occur in iPads and Macs will continue to be covered by the warranty of the product that it offers when taken to Apple stores and repair shops. Everything indicates that the company suspected that many of the cracks they had to fix came from hits that users had given, even if there were no signs of it.
